How to cancel a restaurant booking

To cancel a restaurant booking please log into your account and select bookings, or follow the link below. This must be actioned before the booking time.

https://www.5pm.co.uk/myaccount/bookings/

Once on this page please select the link to cancel a booking. You will then see your upcoming bookings and you can click cancel booking on the booking you wish to cancel.

 


 
You will receive confirmation email to let you know that the booking has been cancelled successfully.



 
If you wish to cancel a Spa and Beauty booking or a Big Deal then please contact customer care from the link below. Please note that a cancellation policy will apply, please check the terms of your booking.
 
http://www.5pm.co.uk/contact-us/