How do I cancel my restaurant booking?
To cancel a restaurant booking please log into your account and select bookings, or follow the link below. Please note that this must be actioned before the booking time.
www.5pm.co.uk/myaccount/bookings
Once on this page please select the link to cancel a booking. You will then see your upcoming bookings and you can click cancel booking on the booking you wish to cancel.
You will receive a confirmation email to let you know that the booking has been cancelled successfully.
If you haven’t registered for a full account, please follow this link:
If you wish to cancel a spa & beauty booking, hotel reservation or a Big Deal voucher then please contact customer care from the link below. Please note that a cancellation policy will apply, please check the terms of your booking.