Where is my booking/purchase confirmation email?

Once a booking has been completed, you will receive a confirmation email to the address provided. Sometimes, email providers can mistake Kooble emails for spam, even when you normally receive our newsletters. You can prevent this by marking messages from Kooble as a safe sender with your email provider. You can usually find information about this on your email account.

If you require another copy of your booking confirmation or voucher purchase, please log into your Kooble account where you can resend a copy of your confirmation. This information can be found in your booking history.

If you have not yet registered your email address for your account. You can do so at the link below:

https://www.koobleit.com/register/

If you have made a mistake with your address at the time of booking or the emails are still not arriving, please get in touch with us at the link below: https://www.koobleit.com/contact-us/