Where is my voucher?
For every booking you make with 5pm we will automatically send you a confirmation email with details of your booking/purchase. In some cases, the 5pm messages can be filtered into your spam or junk folders by mistake.
You can prevent this by marking messages from 5pm as a safe sender with your email provider. You can usually find information about this on your email account.
If you require a copy of your restaurant booking or spa & beauty treatment purchase, please log into your 5pm account and resend a copy of your confirmation. This information can be found in your booking history.
www.5pm.co.uk/myaccount/bookings
If you have not yet registered your email address for your account. You can do so at the link below:
https://www.5pm.co.uk/register
Should you lose/misplace your 5pm Big Deal purchase confirmation and require a new one please contact customer care via the link below, and we’ll resend this to you.